Good news! After much consideration, I have decided to merge with the Edge Studio team. I believe this decision will improve the overall quality of my business and contribute to improved customer service. Edge Studio seems to be the obvious choice for a partner. They are a leading authority in the voice over industry with integrity and an outstanding reputation, and they are customer focused, they do a great job and they really care.
So I am proud to announce that effective immediately, VO Studio Tech is in process of merging with Edge Studio.
How will this effect you?
You will make your payment to Edge rather than VO Studio Tech.
A new website is in the works!
You still get me, George. And right now it's pretty much business as usual.
If you have any questions, comments or concerns regarding this transition, please do not hesitate to contact us.
TO BOOK SERVICES,
Just follow the four easy steps!
STEP 1: Schedule Time with George
NOTE: If the time you need isn't available, you can pay a "Rush fee" during checkout of $50. We'll call you to schedule in the first possible service.
NOTE: Your scheduled 2 hrs for onsite service includes transit time to your location. The technician will arrive within the first hour, in most cases. If you need more time, please request it and you can pay for the balance after the service is completed.
- Choose the length of the appointment from the dropdown menu at the top where it says Meeting duration
- Click a date or two in the calendar then choose from the time options provided.
- If you require an appointment outside of these times, please contact us.
- Click "Next"
- In the Meeting subject, place a short description of problem.
- Type your name again in the Your name field
- Type your email in the Your email field
- In the Your note field, if it is a remote session, simply type remote. If it is onsite, please enter your address. Next give more details on the support you need, listing any equipment in your studio, software, computer OS version, & anything that will help us provide support faster.
- Click on "Done"
STEP 2: Purchase Support Credits (required to keep your appointment)
Start with a One Hour remote consultation call with George to create your account, evaluate your situation thoroughly, and get you off to a smooth start. Many times that's all you'll need to solve problems and get back on track!
If you desire George to come to you, scroll down to book a 2 hour session. A 30 minute call before hand is included to be sure we can make the most out of the visit.
Already working with us?
Remote Tech Support with George Whittam -$50/15 mins
Need on-site support with George? Get a 2 hour support credit to get started.
Purchase two hour support credit for $400 (includes a 30 min call before your visit)
Note: On-site support requires 2 hours minimum credit, which includes travel time billed in one direction (in Los Angeles or NYC tristate). Your scheduled 2 hrs for onsite service includes transit time to your location. The technician will arrive within the first hour, in most cases. If you need more time, please request it and you can pay for the balance after the service is completed.
Remote support billed in 1/2 hr increments, minimum $75
- Balance of service fees where necessary billed upon completion of visit
Hours of support onsite in Los Angeles- 10AM-6:30PM PST Monday-Friday
All non-ERS Members must purchase support credits before booking service
STEP 3: TeamViewer remote access
If you need Mac or Windows support, we'll be able to remotely view and control your computers for training and technical support issues. Click the appropriate link below to install the application.
STEP 4: Send us a recording sample
If you already have a home studio you need to improve, please send us your audio samples here for evaluation.
Audio files must have the following criteria for evaluation:
1- MP3 Mono 128 kbps
2- No longer than 60 seconds
3- Silence at the begining or end of the read so we can hear the room tone
4- Filename must start with your name
Source Connect users: We have Source Connect, username is "soundgun". During your session with George you can use it to assist the process of getting your singal chain dialed in to perfection. It really helps!
If you need Source Connect support specifically, you can purchase advanced support from Source Elements directly.
"George was very helpful with my project and I was impressed with his communication skills, since my brain has a tendency to go on hiatus when people start throwing geek speak at me, and he was able to cut through all of that. Then I called upon George shortly after when I decided to get Source Connect. I’m telling you, if you want Source Connect, unless you like to look for opportunities to waste time, call George." --Mary McKitrick
100% Money Back Guarantee on all services for 30 days. If you have any trouble with something directly related to the service we provided, we'll come back and fix it free of charge.
Regular business hours, 10:00AM to 6:30PM PST Monday through Friday
Any service outside of those hours will incur a 25% surcharge.
On-site support requires 2 hrs minimum credit, which includes travel time billed in one direction.
Your scheduled 2 hrs for onsite service includes transit time to your location. The technician will arrive within the first hour, in most cases. If you need more time, please request it and you can pay for the balance after the service is completed.
Services rendered on Saturday is billed at time and one quarter rate (1.25x).
Services rendered on Sunday is billed at time and a half rate (1.5x).
Overtime billing (1.5x) will be charged for services calls extending beyond 8 hours.
We do not charge a "rush" fee because we consider every service call urgent in this business.
All materials and equipment purchased for the client is marked up at a standard rate of 20%. This margin covers the time and expenses incurred to research, locate, and procure materials to meet the timing needs of the project.
Client will incur a 20% restocking fee for materials refused or returned.
Clients will only receive a written estimate for services if one is requested. Clients must make payment for equipment in full to initiate any project. Labor charges are billed at the completion of the project unless otherwise stipulated.
Purchase 30 minute support credits
Learn how to use the ScheduleOnce scheduling system.